Chat

In a test of my multi-tasking skills, I’m going to write and chat at the same time. I’m trying to buy a new phone and I’m stuck at the checkout. It’s more than I want to explain here, and you don’t want to read about it anyway. Just suffice to say that I don’t want to pay twice. Push comes to shove, I don’t want to pay at all, but stuff costs money and there’s no such thing as a free lunch or a free phone, so I’ll pay what it costs. But I won’t pay twice what it costs. 

Online chat is helpful but extremely tedious. (Ding).  The friendly agent keeps telling me what I should see, and I keep sending her screenshots to demonstrate my claim that I don’t see what I’m supposed to see, and we’re at an impasse. I’m close to giving up and just buying the phone from Verizon, which is what I had hoped to avoid. (Ding). And I’m cranky and snappy and trying my hardest not to yell in print at the hapless chat agent because this is obviously not her fault but it’s not my fault either and I can’t yell at myself. (Ding). 

So much for thinking that Google would be easier to deal with than Verizon. I’m finally about to give up after literally one hour of back and forth. Either they’ll figure out a way to sell me a phone without making me want to kill myself, or I’ll just get a Samsung phone from stupid Verizon again. You can’t fight city hall and you definitely can’t fight big tech. (Ding). Sorry, chat lady, I’m out for today.